Customer Engagement in Service

07 oct 2017

Authors: V. Kumar, Bharath Rajan, Shaphali GuptaIlaria, Ilaria Dalla Pozza

Journal: Journal of the Academy of Marketing Science

Publisher: Springer US

Issn: 0092-0703

Link: https://doi.org/10.1007/s11747-017-0565-2

Year: 2018